Contents
About Us
We are a fast-growing, forward-thinking business at the forefront of the micromobility revolution. Through cutting-edge technology and sustainable transport solutions, we are reshaping urban mobility and making cities more accessible and environmentally friendly.
Exceptional service is core to our mission — and we’re looking for a highly organised, detail-driven Goods In & Scooter Diagnostics Operative to help ensure our warehouse and workshop run smoothly, efficiently, and with absolute accuracy.
About the Role
To lead final inspection, packing, and despatch activities in accordance with Pure Electric quality standards, ensuring product safety and conformity, accurate documentation and on-time delivery. The role includes leadership, training, application of lean principles.
This role sits at the heart of our warehouse and workshop operations, ensuring every scooter, part, and return is inspected and despatched in line with the highest safety and quality standards.
Key Responsibilities
Quality Control (QC) & Compliance
· Lead final inspection of finished products against specifications, drawings, work instructions, and Pure Electric quality requirements.
· Ensure inspection activities meet documented quality procedures and control plans.
· Identify, record, and escalate non-conformances, ensuring corrective and preventive actions are implemented.
· Authorise release of finished goods in line with quality procedures.
· Provide training and mentoring in inspection techniques, documentation, Pure Electric Quality requirements, and despatch processes.
· Promote consistent application of quality standards and best practice in consultation with Engineering and QC departments.
· Conduct and lead internal quality audits in line with agreed audit programme.
Packing & Despatch
· Oversee safe, secure, and compliant packing of products to prevent damage or deterioration.
· Ensure correct labelling, identification, and customer-specific requirements are met.
· Coordinate despatch activities to meet delivery schedules.
· Verify order accuracy and completeness prior to despatch.
· Coordinate DPD (carrier) communications and performance
Lean, Performance & Deadline Compliance
· Apply lean principles (e.g., 5S, waste reduction, flow improvement).
· Monitor throughput against agreed targets while maintaining quality standards.
· Prioritise workload to meet production plans and customer deadlines.
· Drive continuous improvement initiatives for efficiency and on-time delivery.
Health, Safety & General Duties
· Ensure compliance with health, safety, and environmental requirements.
· Maintain a clean, organised, and audit-ready working environment.
· Support stock checks, inventory control, and other operational needs.
· Carry out other reasonable duties in support of production and quality objectives.
Documentation & Records Control
· Ensure all QC, packing, despatch, and audit documentation is accurate and retained per Pure document control requirements.
· Maintain records supporting conformity, traceability, delivery performance, and customer requirements.
· Verify despatch documentation prior to release of goods.
About You
· Proven experience in QC inspection, packing, and despatch within manufacturing environment.
· Strong working knowledge of ISO 9001 quality management systems.
· Experience conducting or supporting internal audits.
· Practical experience and responsibility for training and mentoring.
· Understanding of lean manufacturing and continuous improvement principles.
· Strong attention to detail, organisation, and documentation control.
· Comfortable working with digital tools such as Monday.com, Excel, and warehouse systems.
· Excellent communication skills, with the ability to collaborate effectively across Customer Support and workshop teams.
· Proactive, organised, and able to manage workload independently.
· A problem-solver who takes pride in accuracy and continuous improvement.
Physical Requirements
· Ability to stand for extended periods.
· Manual handling of products and packaging materials.
Working Hours
Monday–Friday, 9:00–17:30
Why Join Us?
• Be part of a passionate team making a real difference for the planet.
• Work-life balance: 25 days holiday plus bank holidays, with the option to buy more.
• Personal growth: Ongoing development opportunities, including paid learning days.
• Wellbeing support: Life assurance, an Employee Assistance Programme, and access to remote GP services.
• Exclusive perks: Generous employee discounts on our products, plus a range of lifestyle